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Go to the shopFrequently Asked Question
Got questions about our products? We've got answers! Check out our FAQ section for helpful info about our products, benefits, and how to incorporate it into your routine!
What is Top To Toe Cares all about?
We Believe Caring for your body from "top to toe" is important especially because it promotes overall health, comfort, and well-being. Every part of your body, from your scalp to your feet, plays a role in your physical health and appearance, so a holistic approach to self-care ensures you're addressing all aspects of your body.
Are your products suitable for sensitive skin?
Yes, Our all products are suitable for sensitive skins.
Do you use natural ingredients in your products?
Yes, we do use natural ingredients in our products.
Are your products cruelty-free?
Yes, it is cruelty-free.
How do I choose the right product for my skin type?
You can go through our categories or you may contact us directly.
What is your return policy?
If you're not satisfied with your purchase or if you receive a defective item, you may request an exchange within 7 days of receiving your order.
Do you offer free shipping?
Yes, we often offer Free Shipping.
How long does shipping take?
Shipping usually takes up to 5 to 7 business days.
Can I track my order?
Please share your order number with our Official Whatsapp number 0336 8015822, the team will share the tracking number with you.
Do you ship internationally?
Yes, we do. For this please contact on our official whatsapp number: http://wa.me/3368015822
Are your products eco-friendly?
Indeed they are eco-friendly and there are no harmful chemicals used.
What payment methods do you accept?
We accept COD and Credit and Debit Cards.
Do you offer discounts or promotions?
Yes, we do offer discounts.
How can I contact customer support?
You may contact us through our Official Whatsapp Number: http://wa.me/3368015822
What if I have an issue with my order?
You can report your issues to our customer support and it will be resolved amicably.
Can I change or cancel my order after placing it?
Yes, you may change your order within 12 hours.
What types of products do you offer?
We are offering all skin care products.
Are your products suitable for all ages?
Yes, our products are for all ages.
How do I place my order?
You may place your order through our website.
Where is your store located?
We’re working online from Karachi, Pakistan.
